Our Process

Do you make completely clear to your people what is most important?

Are you paying the price for poor choices that you and your management team made months or even years ago?

Our process begins with questions like this. Sharp, pointed and focused to quickly get to the heart of the matter.

Our initial conversation is about you, your people and your business. We strive to gain deeper clarity on if your organization needs help on being smart or healthy – or both.

A smart organization has a strong infrastructure—strategy, technology, finance, the right people—to help scale profitably.

A healthy organization has a culture where there are minimal politics, there’s a high-level of trust throughout, and there’s a shared overarching purpose around more than making money.

A strong organization is smart and healthy. And ideally, neither is jeopardized as the organization grows.

Because of our years of experience, we’ve come to recognize a pattern. Typically, larger organizations need to become more healthy, while smaller ones need to focus on becoming smarter.

Regardless, together, we make sure that what seems to be the problem actually is the problem. What we often find is that the problem is symptomatic of something else.

Through our interaction, we discover things that are happening or not happening, what your needs are, and then determining a course of action to help you and your team get smarter or healthier, and run a more competitive and sustainable business.

Contact Us and let’s start getting to the heart of the matter.

Contact Us

Let’s Be Clear Is Now Available

A new book by Ed Eppley, with Adrienne Jane Burke, covers six disciplines critical for today’s professional manager.


Are you ready to take your leadership to the next level?

Recent Press

6 Signs Your Leadership Skills Could Use Some Work

Yahoo Small Business

Profits have dropped, productivity has slowed, and your business has felt like it’s been on a roller coaster for…

Ed Eppley on Mind Your Business

Wharton Business Radio

With host Loren Feldman, editor at Forbes magazine, Ed discusses his years of experience working with business owners, common frustrations, challenges they have (good and bad) and perspectives around “just because you own the business doesn’t mean you’re the right person to run it.”

Originally aired on Sirius XM Channel 111, Business Radio Powered by The Wharton School

Grow Your People, Grow Your Business


Ed Eppley, Course for Presidents Facilitator at Aileron, agrees that high-performing companies are…

A Whole Town in Colorado Pushes to Improve Its Customer Service

New York Times

The consultant, Ed Eppley, from Dublin, Ohio, taught telephone agents to connect with potential clients through…

Aileron Helps Business Owners Put Companies on Track

New York Times

At the session in March, Ed Eppley, a management consultant who serves as a guest facilitator, set a trap. He asked the owners to grade the …